Arkansas Provider Enrollment - Frequently Asked Questions

Who needs to enroll in Arkansas Medicaid?

Any provider who would like to receive Medicaid reimbursement for services rendered to Medicaid recipients. This includes rendering and billing providers, groups, and facilities.

What Is The Link To The NPI Application Process On The CMS Website?

To apply for an NPI through the Internet, go to the NPPES website.

How Will Rendering Providers Report Their NPI To Arkansas Medicaid?

Groups are allowed to obtain NPIs from their rendering providers and report them to Arkansas Medicaid on the rendering providers’ behalf.

How Do We Remove Rendering Providers From Our Group Using The NPI Reporting Crosswalk Tool?

You cannot remove a rendering provider with the tool. If the NPI reporting crosswalk tool identifies a rendering provider that is no longer in your group, contact Provider Enrollment to disassociate the rendering provider. Provider Enrollment can be reached toll-free at (800) 457-4454 or local at (501) 376-2211. Select option 0 for “Other inquiries” and then option 3 for “Provider Enrollment” when prompted.

Will The Rendering Providers Who Are Linked To The Group Display?

Yes. When a group logs into the NPI reporting crosswalk tool, all active rendering providers affiliated with the group are accessible under each group’s service locations. Groups are allowed to obtain the NPI from their rendering providers and report it to Arkansas Medicaid on the rendering providers’ behalf.

Do We Have To Report An NPI For All Provider Locations?

Yes. Unless you plan to discontinue services at a location, every service location must have an NPI reported.

Can We Enter More Than 1 Taxonomy Code?

No. The NPI reporting crosswalk tool will only allow a user to enter 1 taxonomy code.

Do We Have To Report An NPI For All Provider Locations?

Yes. Unless you plan to discontinue services at a location, every service location must have an NPI reported.

Do I Have To Bill The Rendering NPI On The Electronic Claims Transactions?

Yes. The rendering NPI will be required on electronic claims transactions.

Who should I contact with further questions?

If you have any questions or problems regarding your NPI, contact Provider Enrollment at (501) 376-2211 (local) or at (800) 457-4454 (toll free). For questions concerning why Envolve requires providers to take this action, please contact Envolve Customer Service at (844) 280-6792